The Human Policies & Procedures
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Do I really need written Policies?

Are you an SME’s or even a large Firm? Do you have an updated Code of Business Ethics/Information Security as a Policy in your HR manual to match the current pandemic crisis? Are your Employees working from home? What is the risk of not having this critical policy updated and communicated as part of your HR Manual to all Employees?

We normally overlook these elements of the business thinking that everyone knows it by hear and we are on the same page. if it is not revenue generating, then it is not important or a luxury to have. the truth is this is so wrong.

The Human Policies & Procedures

Operational Essentials!

First of all, let us highlight the importance of your HR policies and procedures as they are essential for operations’ effectiveness and efficiency.

Documented policies and procedures need to be clearly published and communicated to all employees for the purpose of ensuring and enforcing application including the training plan on how to implement.

Operational Essentials

Information Security

Let us take you through the dimension covering the information security and disclosure that must be well articulated in your Code of Business Ethics/Information security Policy.

  • The Company policy prohibits the public disclosure of any information without approval. This includes sharing certain information with vendors, customers, suppliers, friends and family members in conversation or in writing.
  • It is your responsibility to report security incidents or concerns immediately, as an example, we can mention the following: –
  • Suspected loss, theft, improper use, or disclosure of classified information.
  • Attempted or successful logins to computers by unfamiliar persons with no acceptable reason to do so.
  • Suspected presence of computer viruses.
  • Attempts by outsiders to solicit your company classified information.
  • Attempts by unfamiliar or unexpected sources to solicit personal, private, or financial information using the Company e-mail system.

Property Safeguarding

Properly safeguarding your laptop is one of the most important ways to protect information from loss and unauthorized disclosure. Here are some safe practices to keep your laptop safe:

  • If you carry your laptop home, DO NOT LEAVE it in your car. If your final destination is not your home, secure your laptop out of sight in your car prior to arriving at your destination so that a potential thief who may be watching a parking area is not tipped off as to what’s in your car.
  • Confidential information should be stored in a document repository or through a collaboration software tool. If confidential information must be stored on your laptop, or transmitted by email, use the company standard encryption tool to encrypt each file.
  • All laptops (including notepads and tablet computers) must be encrypted by implementing and maintaining the company standard for Whole Disk Encryption.
  • Keep your anti-virus software running and up-to-date and be sure it is enabled to scan your hard drive daily and on access.
Property Safeguarding


Finally, it takes time, efforts, and cost to generate and keep the Human Resources Policies and Procedures, this is true, but it is not waste of time; keeping those policies and procedures is like your insurance policy.

The cost and agony of losses is huge and propriety information may be a trust issue with your clients; protecting your self and your company is number one in business continuity.   

Pinnacle Human Resources Services is applying the state-of-the-art policies techniques to help your organization publish and conduct trainings for your people to understand and apply those policies in everything they do.

Pinnacle® is a multi-country consultancy firm. Our consultants are spread around the world; with 70% of our consultants are women. We have built our organization on modern business model with agility, diversity, and resilience to the business dynamics. We have chosen our technology platform to support our modern mindset thus we work from anywhere …. As work is not a place anymore. We implement Lean Six Sigma in everything we do whether internally or externally at our client sites. 

This article is written by:
Dalia Hafez
Dalia Hafez
Pinnacle, Lean Six Sigma Consultant
Pinnacle Ltd.

Pinnacle Ltd. is a multi-countries modern consultancy firm, with offices around 11 countries in 4 continents, and 28 consultants working remotely and virtually managed.

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